Renewal season is open. Groups with a January anniversary should start now — book a renewal review.

Independent and multi-carrier. Licensed in 11 states. No cost to you.

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What clients say

Reviews, including the four-star ones

We publish the whole set rather than the flattering half. The complaints are usually about carrier underwriting timelines, which we agree with.

Rating
4.9 of 5
Reviews
486
Employer reviews shown
7
Individual reviews shown
5
Friendly female call center agent with headset smiling in office setting.
4.9486 reviews

Where they come from

  • Employer group clients7
  • Medicare and individual clients5

Every review we have shown

  • Employer

    They started our renewal in June for a November anniversary. By the time the incumbent's letter arrived we already knew what the rest of the market would do.

    Alicia FerraroDublin · Group benefits renewal

  • Employer

    I sent a spreadsheet on a Tuesday and had three real comparisons by Friday. No pitch, just the numbers and what each one would cost my people per pay period.

    Ben OkonkwoGahanna · Census quote, 41 lives

  • Individual

    Harold told me the cheaper plan would not cover my rheumatologist and steered me away from it. That is not what I expected from an insurance appointment.

    Marta KowalczykWesterville · Turning 65 review

  • Employer

    We were at 54 percent participation and one carrier away from being unquotable. Changing the contribution split fixed it in one cycle.

    Dwight AmbroseGrove City · Participation redesign

  • Individual

    Renata caught that my income estimate was going to leave me owing money in April and fixed it in July. I had no idea you could update it mid-year.

    Serena DuplessisHilliard · Self-employed Marketplace

  • Employer

    The regional carrier was cheaper and they told us plainly it would strand our Denver team. We paid more and it was the right call.

    Grant WhitcombeNew Albany · Multi-state group

  • Individual

    They re-ran my prescriptions in October and found the same drug two tiers lower on another plan. That was a real saving, not a rounding error.

    Odette NwankwoDublin · Part D drug review

  • Individual

    I was three weeks from the end of my Medigap window and did not know it existed. One phone call saved me from underwriting later.

    Paul VandermeerWesterville · Medicare Supplement

  • Employer

    Marcus counted our part-time hours properly and we came out at 48 equivalents, not the 61 our payroll company had told us.

    Kimberly AchebeGahanna · ALE determination

  • Employer

    Three sessions across three shifts, one of them in Spanish. Our HR person did not field a single plan question that year.

    Theo MarchettiGrove City · Open enrollment meetings

  • Individual

    Priya ran the break-even on my own earnings record and did not try to sell me anything at the end of it. We waited two years and it was right.

    Ruth EllingsworthNew Albany · Social Security timing

  • Employer

    Six employees and they treated it like it mattered. The only frustration was how long carrier underwriting took, which was not their doing.

    Carlos BenitezHilliard · Small group, 6 lives

Close-up of hands working on finance planning with documents and a smartphone calculator.

Harold told me the cheaper plan would not cover my rheumatologist and steered me away from it. That is not what I expected from an insurance appointment, and it is why I sent my sister.

Marta KowalczykMedicare client, Westerville OH

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